Friday, May 30, 2008

MS Outlook 2002 window auto closed ( exit).

On working with MS Outlook 2002 the Outlook application auto closed.

Caused:
Corrupted Outlook file.

Solution
Perform 'Detect and Repair'.

Before executing the steps below, do not open any email.
If you have, you will need to exit Outlook and re-launch Outlook.
If not, an error window will appear requesting to close the Outlook
component, whichever is selected, might be Inbox, Sent items or
other components of Outlook.

1. From Outlook window, select the 'Help' tab from the top menu.

2. Select 'Detect and Repair'.
A window 'Detect and Repair' will be launched.

3. Mark a thick in the box 'Restore my shortcuts while repairing' and hit 'Start'.

4. A window 'Window Office XP Standard' will be launched.' The repairing
process will take a short while, about 30 seconds.

5. After a successful repaire of Outlook, an additional window ' Microsoft Office XP
Standard Setup is completed successfully' will appear. Select 'OK'.

6.Exit Outlook to let the changes take effect.

Note: The above steps are the process to repair Outlook 2002 as an application.
The steps are also true for Outlook 2003.
This process will not repair Outlook email database. I will soon post the solution on
repairing Outlook database.

MSN: Importing contacts to a different MSN messenger (Windows Lives messenger) account.

Adding existing contacts to a different MSN messenger account.

1. Sign-in to MSN Messenger account with the
existing contacts.

2. Expend MSN Messenger in order to view
the top menu options.

3. Select 'Contacts'

4. From "Contacts' drop-down menu, select 'save
instant messaging contacts..'
A new window 'save instant messaging contact
list' will be launched.

5. Save the file (with the extension .ctt) to a
directory (location) where you are able to
locate, recommend to safe on desktop.

6. The file, with the MSN messenger icon will appear
on the desktop.

7. Sign-out current MSN messenger account and
sign-in to the intended MSN messenger account
for importation of 'contacts.'

8. From 'Contacts' drop-down menu, select 'import
instant messaging contacts..'
A new window 'import instant messaging
contact list' will be launched.

9. From the right-pane, select the MSN messenger
icon contacts and select 'Open.'

10.All the contacts will port to your current MSN
messenger account.

Thursday, May 29, 2008

Printing PDF file Problem

Unable to print from a PDF file to a PostScrip printer. From the client pc, it appears that
the printing command was sent to the printer without any problem. The printout is blank
with the error message 'error : undefined offending command' printed at the top edge.

Possible reason:
Adobe doesn't use the windows printing mechanism and generate a postscript description
of itself which creates a postscript output that is incompatible with the postscript driver.

Solution:
Re-install to a non postscript printer driver like PCL.

Excel 2003 hangs upon saving an excel file.

Upon saving an excel file, the application hangs.

Caused:
MS Security update.

Solution:
Delete MS security update 908531.
OR
Follow this step from MS Help and Support site:
http://support.microsoft.com/kb/313937/


Note: MS denotes Microsoft.
For information on MS security update 908531, please visit
Microsoft Help and Support Article ID:198165 at:
http://support.microsoft.com/kb/918165

Win XP: IE 7, Unable to Install Flash Player.

Error:http://www.adobe.com/go/tn_19166'

Probable caused:
Most probably is a MS security update issue.

Solution
IF you have an previous version of Flash Player, un-install it first. You may download the uninstaller at this site:
http://www.adobe.com/go/tn_14157
Run the un-installer.
Re-start the computer.

Auto Fix IE7 security settings (back-up the OS registry before executing the command below):
Open a Command Prompt by clicking on "Start", followed by "Run", and type CMD in the box, then click OK. When the Command Prompt window opens up, type this line exactly as entered, being careful that you use spaces where needed. I will suggest that you copy the syntax below :

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

Snapshot of Windows Command Prompt(click on image for better view):


Download the stand-alone Adobe Falsh Player:
http://www.adobe.com/support/flashplayer/ts/documents/tn_19166/Install_Flash_Player_9_ActiveX.zip

Run the installer.

You may verify if the installation was successful by going to the version test page:
www.macromedia.com/software/flash/about/